Ordering & Delivery FAQs
How do I order gas?
Your best method for ordering gas is to Order online here.
Alternatively you can email us on admin@lpg4u.nz, or call 022 454 2891. If you use either of these methods please be sure to give us:
- Your name
- Your address
- Your customer code
- The number and size of bottles you want.
How do I place a refill order?
Your best method for placing a refill order is to Order online here..
Alternatively you can email us on admin@lpg4u.nz, or call 022 454 2891. If you use either of these methods please be sure to give us:
- Your name
- Your address
- Your customer code
- The number and size of bottles you want.
How long does delivery take?
Your order will be scheduled onto the next available delivery day for your area.
Normally you will get a delivery within 1 – 4 days of placing your order.
In the colder winter months we are a lot busier, so your order could take up to 7 days to arrive.
What are your delivery days?
We deliver five days per week, with deliveries to certain areas on certain days depending upon demand.
Do you offer same-day delivery?
If a driver is in your area and has a spare bottle, it can be delivered on the day.
If no driver is in your area but a driver is available, we can deliver on the day but there will be an urgent delivery fee.
If no driver is available we will not be able to do a same-day delivery.
What areas do you deliver to?
We deliver from Amberley to Rakaia.
Is there a minimum order?
Yes, one bottle. However, your first delivery will always be two bottles (so you have one spare).
How do I check if my order has been scheduled?
You can check the status of your delivery in our website app.
What happens if I’m not home during delivery?
You do not need to be home when we deliver.
If you have a locked gate with a gate code we can put this code on your file, so your driver can open the gate when he delivers.
Can I request urgent delivery?
Depending on driver availability we can do an urgent delivery. An urgent delivery fee will apply.